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OUR CENTRAL STATION TEAM

Accuracy + Consistency + Redundancy = CSSS = Dependability

The most important aspect of any service organization is its people.

When you hire an employee for your company, would you want one with less than one years experience, or one with more than five years of experience? The answer is obvious: you would want the most experienced person that you could find.

This is especially true for the monitoring personnel that will be representing your company to your customers and to law enforcement. Being a 24/7 operation with operators having to work weekends and holidays, it is very hard to attract good employees, and even harder to retain them.

Company Statistics

CSSS Established
January 27, 1978

Years in Business
30+
We are very proud to have assembled the most experienced team in the industry, and we know of no other monitoring facility that can even come close to providing this quality of personnel.
Active Employees - 63 Total Experience at CSSS -
464.5 Years
Average Employee Experience -
7.4 Years
Average Annual Turnover Rate -
3.4%
(Industry average - less than one year) (Industry average - 80%)
CSSS senior staff experience - 310.2 Years (Average - 14.8 Years)

In an industry where many monitoring facilities hire only young and inexperienced personnel, the average age of our team is 35.1 Years.

The CSSS team is the most dependable source for your company, and especially for your customers. All of our personnel have passed pre-hire drug screening, and have signed a Confidentiality Agreement. They are licensed through the California Department of Consumer Affairs, Bureau of Security and Investigative Services, which requires a criminal background investigation. At the end of their six-month training, they are certified through the Security Industry Association.

This is the most important information about the personnel who have the responsibility for monitoring your accounts, and keeping your customers satisfied. If you are evaluating us against another monitoring facility, please have them provide you with their statistics (if they can) to compare our expertise.